·         In order to tell your story effectively I hold client meetings, either face to face or on the phone, to ensure that I know exactly what you need from me.

·         I will send you a briefing document, and your answers will provide me with all the information I need to ensure the project is complete from start to finish.

·         I will send you a pricing proposal, and once we agree on the brief, pricing, timings and invoicing, I will get started and guarantee to deliver on brief, on budget and on schedule. I will expect you to read the Terms & Conditions on this website before we agree to proceed.

·         My costs include briefing time, travel time, research time and amendments.

·         When you receive my first draft, you will return the work to me with amendment requests, and I will return the completed piece of work to you.

·         I work on one-off pieces of work and repeat projects

·         If required, I can use a Content Management Service (CMS, or website back-end) to upload content on behalf of the client.

·         I charge per project, and costs and terms of payment will be agreed before work is undertaken. If further amendments are required beyond those agreed, I charge per hour. Further costs will be incurred if requests are made outside the agreed brief.